Bonnaroo organizers offering 100% refunds after pushback from attendees

The 2025 event was abruptly canceled due to severe weather

Organizers of the Bonnaroo Music & Arts Festival have “updated” their refund offerings from 75% to 100% after pushback from attendees. The 2025 edition was canceled on day two after severe weather and flooding impacted festival grounds in Manchester, Tennessee, an hour south of Nashville.

In its cancellation statement, Live Nation confirmed full refunds and parking tickets for single-day admission from June 13-15 would be refunded. Those with four-day admission and camping passes would receive a 75% refund. All refunds will be automatically issued to their original payment form and may take up to 30 days. However, after fan pushback, including a change.org petition that gained over 6400 signatures as of press time, Live Nation decided to refund all attendees who held tickets for Friday through Sunday in full.

“Everyone who works on this show loves Bonnaroo deeply. Some of us have been here since the early years, some were fans first, and some are new but fell in love with it as soon as they felt your energy and spirit on The Farm. We look forward to this show all year. It’s what reenergizes us and restores our faith in community every single summer,” organizers share in a social media statement. “Our main goal is to give you the most memorable weekend of your lives every year. This cancellation broke our hearts beyond measure, but we knew it had to happen for your safety. Thank you for your patience and perseverance through this difficult situation.”

“For now, we are updating the refund to 100%, rather than the 75% originally offered,” Live Nation states.

The 100% refund applies to the all 1-Day Friday, Saturday and Sunday Admission Tickets; all 1-Day Friday, Saturday and Sunday Day Parking; all 4-Day Admission Tickets; and all 4-Day Camping Accommodations purchased via Front Gate Tickets.

Festival-goers describe conditions that fell far short of expectations, including delayed performances, major act cancellations, long wait times, and inadequate sanitation facilities, many exacerbated by extreme weather and poor communication from organizers. Some attendees reported being left in unsafe conditions for hours with little support or information.

Tyler, the Creator, Olivia Rodrigo, Hozier, Vampire Weekend, Queens of the Stone Age, and others were scheduled to perform during the remaining days that were ultimately canceled.

The future of the festival is unclear. Organizers typically announce the following year’s dates at the conclusion of the annual event, but confirmed the weather has affected those plans.

“We want you to know that we’re still listening and actively discussing plans to improve The Farm that we love so much,” they share. “At this time, we will not be announcing future dates. When plans for the future take shape, you all will be the first to know.”

Buddy Iahn
Buddy Iahn