Fix The Tix launched last month to advocate for a better ticketing experience
Fix the Tix, a coalition of 30 national organizations representing live entertainment, music, and performing arts constituencies, has released a groundbreaking plan for comprehensive ticketing reform. This pro-artist and pro-consumer plan provides a clear roadmap for Congress to address urgent issues and restore trust in the ticketing experience for fans and artists.
The current ticketing market exposes fans and artists to predatory resellers, fraudulent practices, and exorbitant prices. To combat these challenges, Fix the Tix calls on Congress to enact federal legislation that safeguards consumers from fake and speculative tickets, price gouging, and deceptive practices while ensuring transparency and integrity in the ticketing marketplace.
The Fix the Tix Plan includes provisions to protect consumers from price gouging; ban speculative and fake tickets; end fraudulent resale practices; ensure transparent ticket pricing; prioritize fan safety; guarantee fans the opportunity to resell their tickets to recoup their costs; ensure certainty in ticket-buying across the country; further ban ticket-buying bots; and protect consumers from consolidation.
The plan is backed by a coalition of groups representing artists, actors, live entertainment workers, venues, festivals, performing arts, record labels, promoters, agents, managers, songwriters, consumers, and unions. Supporters include The Recording Academy, Universal Music Group, National Independent Venue Association (NIVA), EventBrite, Recording Industry Association of America (RIAA), Artists Rights Alliance and others.
“This coalition represents stakeholders who take on all the risk to create once-in-a-lifetime experiences and bring joy, employment, and economic impact to communities across America,” the collective shares. “We are coming together to protect fans from price gouging and deceptive and predatory ticketing practices. There will be more to come from our coalition soon.”
This comprehensive plan reflects the Fix the Tix coalition’s commitment to equitable and accessible ticketing experiences for all consumers. Fix the Tix pledges to mobilize the industry, artists, consumers, and communities nationwide, working on a bipartisan basis, to advocate for the passage of this crucial legislation by the end of this Congress.
The coalition was formed following public legal scrutiny the ticketing agency and Ticketmaster have faced in recent months for its practices. President Biden is working on eliminating these fees, called “junk fees” or “convenience fees,” on a federal level which will end these hidden charges when buying tickets. The Senate Judiciary Committee calls Ticketmaster and its parent company, Live Nation, a monolith in live entertainment that needs to be restructured.
Last summer, US Rep. Bill Pascrell, Jr. of New Jersey launched an investigation for its dynamic “supply and demand” pricing strategy and junk fees. In September, Pascrell sent a letter to Live Nation President and CEO Michael Rapino demanding the company be “more transparent and fair with its pricing strategies after Ticketmaster confirmed their dynamic pricing is based on supply and demand.”