Company is being investigated over antitrust concerns The US Justice Department is said have opened an antitrust investigation into Live Nation over concerns the company has abused its power. Two anonymous people with knowledge of the matter tell The New…
White House cracking down on junk fees The White House is moving one step closer to federally ending “junk fees” or “convenience fees” that are common in many sectors of the US economy, including the concert ticket industry. President Joe…
More than five million NFTs have already been minted Ticketmaster has announced an entirely new way for event organizers to enhance their fans’ experiences through digital collectible NFTs. Event organizers who sell live events tickets on Ticketmaster now have the…
We talk about Ticketmaster practices In this guestless episode, our first of the new year, Buddy Iahn and Matt Bailey discuss the practices of purchasing concert tickets through Ticketmaster. We often get comped to report shows, but we also buy…
Leading technology provides event organizers tools to adapt to COVID-19 safety measures Ticketmaster, the global leader in advanced ticketing technologies, has announced the development of SmartEvent, a new suite of technology tools that helps fans safely return to live events.…
Fans can manage contactless payment, mobile ordering and in-venue experiences from their smartphones VenueNext, a leader in mobile commerce technology, has announced a multi-year partnership with Ticketmaster, the global leader in advanced ticketing technologies, to deliver its contactless payment and…
Fans can request refunds starting May 1st AEG Presents and Ticketmaster will begin offering refunds for postponed shows starting May 1st. Billboard reports ticketholders will be given 30 days following the announcement of an event’s postponement to request a refund…
Company clarifies stance on refunds Ticketmaster has received some backlash from ticketholders lately due to a change in their terms of its refund policy. Amid the COVID-19 pandemic, the company removed the wording “if your event is postponed, rescheduled or…
Lawsuit claims state laws were violated when it constructed an illegal black market ticketing scheme A California concert-goer has hit Ticketmaster with a class-action lawsuit alleging the ticket-sales giant engaged in an illegal scheme that cost ticket buyers and secretly…
“We do not condone the statements made by the employee as the conduct described clearly violates our terms of service.” Ticketmaster is denying it has any secret scalping programs that were unveiled by undercover reporters earlier this week. The company…
Ticketmaster is making double the fees of each ticket sold Ticketmaster is recruiting professionals for a secret ticketing scalping program so it can make more money. Reporters from the CBC News/Toronto Star sent undercover reporters to Ticket Summit 2018, a ticketing and live…
Company launches Vet Tix to provide free or discounted tickets to Veterans Ticketmaster, the global market leader in ticketing, has announced it’s partnering with Veteran Tickets Foundation, also known as Vet Tix, to provide a real-time feed of live event…